Chief Andrew Isaac Health Center

CAIHC Welcome Video

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We provide comprehensive outpatient services to Indian Health Service beneficiaries in the Interior of Alaska.

Our facility is proud to be accredited by the Accreditation Association for Ambulatory Health Care (AAAHC).  Accreditation distinguishes our facility from many other outpatient facilities by providing the highest quality of care to its patients as determined by an independent, external process of evaluation.

Appointment Scheduling

An appointment is a time reserved for you. This includes updating registration information, nurse intake screening and being seen by your medical provider. The amount of time reserved depends on your specific needs, and will be determined when speaking with the Appointment Clerk.

If you can’t keep your appointment, please call to cancel it at least 24 hours (one day) in advance. When you cancel your appointment, you give another patient a chance to use that time with the doctor.

Medical needs after hours

Unfortunately there may be times when medical needs arise and the clinic is closed. In this case please use the After Hours Triage Nurse.

If you have a medical need that cannot wait for the next clinic day, please contact our regular center phone number at 451-6682 or 1-800-478-6682. The answering service will take your name and phone number, and forward it to the Providence Nurse Triage Service.

The triage nursing service will contact you as soon as possible and offer a recommendation for your care. You may be instructed on how to manage the illness or injury properly until the next clinic day, or the CAIHC physician on call may be contacted to provide you with further advice.

In the event of an emergency

In an emergency situation that needs immediate attention please us the Fairbanks Memorial Hospital Emergency Room or call 9-1-1.  If you use the Emergency Room for health care that is not an emergency, you may be responsible for the bill.

Free Patient Shuttle

Shuttle Stop LocationsArrival Times (Monday – Friday)
Fairbanks International Airport
Main Terminal
Fairbanks International Airport
East Ramp (Wrights / Warbelows)
Chief Andrew Isaac Health Center
1717 Cowles St.
Fairbanks Memorial Hospital
1650 Cowles St.
Housing First / Willow House
1521 South Cushman
Chief Peter John Tribal Building
122 First Ave.
Chief Andrew Isaac Health Center
1717 Cowles St.

Download the  Route & Schedule (536KB) for printing.

Van Schedule is approximate and is subject to change without notice. This free service is a courtesy of Tanana Chiefs Conference and is only intended for individuals receiving services.

For questions or comments please contact Daniel Rounds the Patient Registration Coordinator or call him at (907) 452-8251 ext. 3250  or Michael Stokes the shuttle driver at (907) 460-2925.

Fairbanks North Star Borough transportation information.

Willow House Hotel

Owned and operated by Tanana Chiefs Conference, The Willow House Hotel is a 40 room facility that can provide clinic and hospital patients with a safe, quiet, and comfortable place to recover while away from home. We are also offer affordable rates for stays with the general public. Contact our friendly front desk staff to find out more about the Willow House Hotel