Patient Shuttle

The Patient Shuttles are for guests staying at the Willow House Hotel. We have designated arrival and departure times for various locations below. Willow House guests can reserve times for shuttle pick up and drop off for medical appointments. Sign-up sheet is located at Willow House. We encourage guests to sign up upon check in.

This free service is a courtesy of Tanana Chiefs Conference and is only intended for individuals receiving services

Shuttle Hours

Monday – Friday
8:00 am to 5:30 pm

Shuttle Route

Willow House Patient Hotel

1534 Lacey St.

8:30 am
9:30 am
10:30 am
11:30 am
1:00 pm
2:00 pm
4:15 pm

Fairbanks Memorial Hospital

1650 Cowles St.

8:40 am
9:40 am
10:40 am
11:40 am
1:10 pm
2:10 pm
5:15 pm

Chief Andrew Isaac Health Center

1717 Cowles St.

8:50 am
9:50 am
10:50 am
1:20 pm
2:20 pm

Chief Peter John Tribal Building

122 First Ave.

9:10 am
10:10 am
11:10 am
1:40 pm
2:40 pm

The Shuttle stops at Fred Meyers West from 3:00 pm to 4:00 pm. Lunch break is Noon to 1pm.

Shuttle Guidelines

To make the shuttle service successful, please help by following these guidelines:

  • Use cab vouchers when possible.
  • Give drivers ample time for pick ups.
  • Always have a back up plan for your appointments, as shuttle rides are not guaranteed.
  • Always call and check availability.
  • Please be ready at pick up time requested.
  • Wait time can be no longer than 5 minutes.

Contact Us

For questions or comments contact our Patient Navigators:

  • ext. 3792
  • ext. 3484
  • ext. 3143