We have adopted the Care Team method for providing services to strengthen our plan towards offering high-quality, comprehensive health care for our patients. Under this method, patients are matched with a dedicated team of doctors, physician assistants, care coordinators, nurses and unit clerks, which they will visit each time medical care is needed.
The Care Team model of care follows national best practice standards and will help foster a trusting relationship between patients and medical providers. Every attempt will be made to schedule an appointment with your primary care provider, or a member of their care team. Providers are available for same day appointments, which can be scheduled by contacting central scheduling at 451-6682 or 1-800-478-6682, (select option 1 or enter ext. 1053).
If you have after hours emergencies or medical concerns please contact CitraHealth at 451-6682 or 1-800-478-6682
For urgent follow-up appointments deemed necessary by a medical provider, or to assist in travel preparation from the villages, our staff will offer a limited number of advance appointments. Our main goal is to provide same day access; therefore, we would like patients to call on the day they would like to be seen.
Patients are encouraged to become familiar with your Primacy Care Provider and their Care Team. Please free to contact us and visit us while you are in Fairbanks.
There are three Care Teams, and the Urgent Care Clinic, who are dedicated to working together to help you get the best possible care you need, when you need it.
Summary: Urgent Cares goal is to provide walk-in patients, who have an injury or illness that requires immediate attention, high quality ambulatory care. We are made up of dedicated doctors, physician assistants, care coordinators, nurses and unit clerks which work together to provide high-quality healthcare for all of our patients.
Patients with urgent/emergency needs who do not have an appointment with their primary care provider may be seen in the Urgent Care Clinic at CAIHC.
Examples of health care needs that are treated during the CAIHC Urgent Care Clinic are:
- Urinary Tract Infections
- Prolonged vomiting/diarrhea
- Ear infections
- Minor rashes
- Minor trauma
- Infants with fever over 101 F
- Shortness of breath
- Orthopedic injuries
We do not provide routine health care like physical exams, pregnancy tests, refills of chronic medication (including pain management) or immunizations on the weekend.
Patients should request medication refills during normal business hours and before holidays so they do not run out of medicine when the clinic is closed.
Dr. Stephen Gerrish
Peter Harvey, ANP
Ju-Lin FitzGibbon, PA-C
Jeri Reed, PA-C
TEAM DENEEGE (MOOSE)
Summary: Team Deneege (Moose) is a Primary Care Team made up of dedicated doctors, physician assistants, care coordinators, nurses and unit clerks which work together to provide high-quality healthcare to everyone of our patients they provide care for
Matt Petcoff, DNP, MPH, CNM completed his nurse-midwifery training and obtained board certification from American Midwifery Certification Board (AMCB). He also completed a Master of Public Health degree in epidemiology and an undergraduate degree in Geography with a focus in African Studies. In his free time, he enjoys crossword puzzles and traveling.
Dr. Tessa Hovenden was born and raised in Alaska. She pursued her undergraduate degree in Biology at the University of Alaska Fairbanks. After college she spent about a year working as a donor technician at the Blood Bank of Alaska in Fairbanks. In 2013 she started medical school at Rocky Vista University College of Osteopathic Medicine in Parker, Colorado. She then completed a Family Medicine Residency at Kansas University Ascension Via Christi Family Medicine Program in Wichita, Kansas. She has special interests in rural medicine, women’s health and pediatrics. In October 2020 she joined Team Deneege at Chief Andrew Isaac Health Center. She is happily married with two children.