Pharmacy

Our state-of-the-art Pharmacy provides comprehensive pharmaceutical services to all Alaska Natives and American Indians in our region. We work closely with our doctors and mid-level practitioners to provide the most appropriate medications for patients at the clinic as well as in the villages. Our village health pharmacy technicians work hard to keep the village clinics well stocked with medications.

The pharmacy is open Monday – Friday 8:30 a.m. – 6:00 p.m.

We will be closed on weekends and TCC Holidays.

Filling of Prescriptions

We primarily fill prescriptions originated by our Health Service Providers, however will also accept prescriptions from Fairbanks Memorial Hospital Emergency Room, another Indian Health Service facility, hospital discharges, or from an outside provider if the patient was referred out for the care that led to the prescription. We no longer accept prescriptions originating from outside TCC Health Services except for in the above circumstances.

Before you leave the pharmacy, the pharmacist will discuss the following with you:

    • The name of your medicine and what it is supposed to do
    • When, how and how long to take your medicine
    • The common side effects to expect and how to deal with them if they occur
    • Whether the medicine is safe to take if pregnant or breast-feeding (as appropriate)
    • How to store your medicine
    • How to properly dispose of any unused, discontinued or expired medicines
    • Medication refills

If you need to take medicine for a long-term (chronic) condition, your doctor may order refills on your medicine. To get your medicine refilled you may do one of the following:

    1. Call the automated prescription refill line (AudioCare®) at 459-3807 (You will need to know your chart number and prescription number(s))
    2. Bring the bottle or prescription for your current medicine to the pharmacy.
    3. Call the pharmacy at least two days before you run out of your medicine with your name, chart number and the name of the medicine you need refilled.

Village pharmacy services

We with community health aides, doctors, physician assistants and nurse practitioners to provide pharmacy services to patients living in the villages. Your community health aide can treat many short term health problems using the medications stocked in the village clinic. If your condition requires a medication provided by prescription from your doctor, you may contact the pharmacy and the medication will be mailed directly to you from CAIHC Pharmacy. We ask that village-based patients no longer request their prescription refills through their health aides.

If you would like to be notified by email through the US Postal Service of when your medication package was mailed from the CAIHC Pharmacy, please submit the following form:

CAIHC Pharmacy Mail System Online Form