Upcoming Re-Accreditation Survey

By Jolene Malemute, TCC Accreditation Manager

TCC Health Services will be undergoing a re-accreditation survey by the Accreditation Association for Ambulatory Health Care (AAAHC) from April 20-22, 2026. AAAHC accreditation is a nationally recognized standard that helps ensure we continue to provide safe, high-quality, and patient-centered care.

Why This Is Important

Accreditation means our organization is regularly reviewed against national standards for safety, quality, and patient experience. It helps us identify opportunities to improve care, strengthen our processes, and ensure we are meeting the needs of the communities we serve.

During this time, you may notice surveyors visiting our clinics. Currently, TCC has 13 accredited village clinics, and on April 21, we will be specifically visiting the following clinics:

  • Galena
  • Tok/Northway
  • Nenana/Minto

Surveyors will be observing processes and speaking with staff. In some cases, they may ask patients about their experience with care. Please note that public participation is completely voluntary, and your decision to participate or not will not affect the care you receive.

How to Contact AAAHC

A notice of the accreditation survey has been posted in accordance with AAAHC requirements and will remain until the survey concludes or for a minimum of 30 days. If anyone wishes to reach out to AAAHC for any reason, you may contact them at:

  • Mail:  
    Accreditation Association for Ambulatory Health Care, Inc.  
    5250 Old Orchard Road, Suite 200  
    Skokie, IL 60077  
  • Email:  feedback@aaahc.org
  • Telephone: 847.853.6060  
  • FAX: 847.853.9028  

Please be assured that patient privacy and confidentiality remain a top priority. Surveyors follow strict confidentiality requirements and do not remove or share personal health information.

This process is vital for us to continue improving how we deliver care to better serve you and our communities.

If you have any questions, please feel free to speak with a member of our team or contact me at jolene.malemute@tananachiefs.org.

Thank you for trusting us with your care!