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HOME > HEALTH SERVICES

NOTICE OF PRIVACY PRACTICES

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.

PLEASE REVIEW THIS NOTICE CAREFULLY.

TCC makes a record of the health care that we provide. TCC respects your privacy, and the law says that TCC must keep information about you confidential. This Notice tells you how TCC uses and shares your medical information and how you can get access to your health records. TCC is required by law to do the things we say in this Notice.

This Notice applies to your records at Chief Andrew Isaac Health Clinic, the Counseling Center, the Dental Clinic, the Eye Clinic, at the village health clinics, and anywhere else that TCC keeps health information about you.

How TCC Uses and Shares Your Medical Information.

TCC uses your medical information for treatment. TCC shares this information with other providers when it is needed to decide what care is best for you. For example, a doctor at TCC might ask if you have high blood pressure. This information lets the doctor avoid giving you medicine that could make your blood pressure worse.

TCC shares this information with nurses, pharmacists, and other health care providers so that they also can avoid doing things that might make your blood pressure worse.

TCC uses your medical information to obtain payment for your health care.  TCC sends bills to Medicaid, other government programs, and private insurance. For example, insurance companies often need information about your visit with the doctor in order to decide if the visit is covered by insurance. TCC shares information with the State of Alaska to apply for payments from Medicaid.

TCC uses your medical information to improve the health care we provide.  For example, TCC might use your information to evaluate how well our employees are doing their jobs.

Some laws say that TCC must report some kinds of health information.  Even if you do not agree, TCC reports this information:

  • Contagious diseases, birth defects, and cancer
  • Injuries from guns, knives, and beatings, and other similar injuries
  • Bad reactions to medicines, or defective medical equipment
  • To the police when required by law
  • When a judge orders TCC to produce information

When the government needs to see medical information to decide how well TCC programs are working.

  • To a medical provider or insurance company that needs to know if you are enrolled in one of our programs
  • To workers compensation, if you were injured at work
  • Births, deaths, and immunizations
  • To the federal government when they are investigating something to protect our country, the president, or other government workers
  • Coroners and funeral directors, if someone has died or might die soon
  • Abused or neglected children,or domestic violence.

TCC might share your health information with TCC's business associates. For example, an organization that evaluates the quality of TCC's health care might want to see some of the medical records we keep on TCC patients.

A special law protects information about alcohol and drug treatment. This law describes when TCC must obtain your consent to share these records, and what other people must do if they want to see these records. TCC will follow the requirements of this law.

TCC will use medical information about you to remind you of appointments or other possible treatments or benefits for you.>

Except for the purposes described in this Notice, TCC will share your medical information with other health care providers only if you agree. Even when you agree, you can change your mind later and revoke your consent. However, if TCC has already shared information based on your consent, TCC does not have to try to get that information back.

Your rights

The law gives you many rights concerning your health care information at TCC.

You may inspect and copy your health records. You do not have a right to see psychotherapy notes, any information prepared for a legal proceeding, or any information that might have other legal restrictions against disclosure. You might be charged a small amount for copying costs. If TCC refuses to give you certain records, you can appeal this decision to the Privacy Officer.

You may ask TCC to limit how we use and share your health information. You may ask TCC not to share medical information about you. You may ask TCC not to use information about you for treatment, payment, or operation of our health care facilities. You may ask that TCC not share information about you with family or friends who are helping you with your health care. When you request such restrictions, you must name the person or the organization who cannot have your health care information, and you must give a reason for the restriction you want. If you want to put limits on the use or disclosure or your health care information, contact the TCC Privacy Officer. TCC does not have to agree with the restrictions you want; if TCC refuses, you can appeal to the Privacy Officer.

You have the right to change your health care information. TCC might deny this request. If TCC denies the request, we will explain why. When you receive TCC's denial, you may appeal to the Privacy Officer, and TCC might reply. If you want to change information in your health records, please contact the TCC Privacy Officer.

You can tell TCC how you want your health care information given to you. You can tell TCC how to give you the information and where you want us to send it.

You have the right to know how TCC has used or shared health care information about you. When you ask, TCC must tell you when we have used or shared information about you for some purpose besides the following: your treatment, payment for services, health care operations, disclosures about you to family members or friends, or notices of appointments. This right applies to use and disclosure of information after April 14, 2003.

You may have a paper copy of this Notice.

Policy Changes

You may keep this Notice. If you want to know when TCC makes important changes to this notice, you can ask the Privacy Officer to send you a copy.

Questions, Comments, and Complaints

You may talk to the TCC Privacy Officer if you have any questions, complaints, or if TCC has refused to do something that you want. The Privacy Officer is on the 4th Floor, Chief Andrew Isaac Health Center, 1408 19th Ave, Fairbanks, Alaska 99701, (907) 451-6682, phone extension 3630. You can also complain to the federal government by writing to the Department of Health and Human Services, Office of Civil Rights, 2201 Sixth Ave #900, Seattle, WA 98121-1831. The Office of Civil Rights has a Hotline at (800) 368-1019. Your health care will not be affected by any complaints that you make to the Privacy Officer or to the Office of Civil Rights. TCC will not retaliate against you or anyone else if you make a complaint.

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